In March 2024, we were honoured to receive Australian Organic’s Retailer of the Year Award for our commitment to organics and our unique way of doing business as a not-for-profit & environmental charity, giving back to the local community, environment, and farmers.
Why we won Australian Organics Retailer of the Year
We are not your typical grocery store. You may or may not know, we became a not-for-profit environmental charity in December 2016 and we’ve given back over $345K to other local not-for-profits and community groups that are doing good in the Northern Rivers region of NSW.
We have 3 shops stocked with thousands of products containing certified organic ingredients, 3 organic cafes, and an online store and warehouse to share our love for organics Australia-wide. We have a strong social media presence on Facebook; Instagram; and Pinterest and communicate regularly about our vision, our sustainable food and lifestyle products, and foster a lasting connection with our local and national community through positive engagement.
Winning this award gives us a pat on the back for our crazy passion and persistence to buy and sell ethically sourced products. Selecting certified organic products is just one of 14 points on our Ethics Manifesto for our product procurement, so when you buy at Santos Organics you can trust that it is good for you, for the growers and makers, and the planet.
Post bushfires, COVID, and floods, witnessing the massive disruption to supply chains locally and nationally, we doubled down on our effort to support local food and economic security and our Grow the Growers Project was born in May 2023.
We funded 8 local Northern Rivers farmers to financially assist them with their two major roadblocks:
- to assist with their certified organic application fees
- to assist with ongoing fees pending their outcomes.
We also provided these 8 farmers a platform to sell their certified organic in-conversion produce in our three brick and mortar shops. The recipients were thrilled and said they would not have made this transition without the financial support from Santos Organics and we’re happy to announce that the project is growing!
We believe the way we do business supports a mutually beneficial relationship between our team, community, suppliers and Mother Earth and we’re passionate about sharing our knowledge with others to inspire them to think differently when they shop. We help our customers source ethical, certified organic products, and to make positive lifestyle choices, so we can all make small changes that have a big impact on personal and planetary health.
We are so grateful to all who are working in the certified organic space and Australian Organic for progressing the importance of certified organic within the Australian food landscape.
Lastly, but most importantly, we thank all who choose to vote with their wallets to create the change they want to see in the world. We are so proud to provide an avenue for people to do this and will remain 100% committed to providing the most ecological products at the best price to help make this change possible 🌏🙏🏽❤️