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People & Culture Manager (Mullumbimby Head Office)

Reporting directly to the General Manager, you will be a leader who can easily communicate effectively with all key stakeholders of the business including the Board of Directors, have demonstrated expertise in change management with a focus on improvement of systems and procedures to support our team.

As a strategic, forward thinking, experienced People & Culture Manager you will place importance on maintaining the positive, engaged and vibrant culture of our organisation whilst recognising the need for training and development to be implemented to achieve organisational goals. You will be an incredible communicator that is naturally positive and has the ability to be pragmatic according to the circumstance – empathic while maintaining objectivity, and have strong business acumen with the ability to frame communication effectively to achieve desired results.

Our People and Culture department is still in the development phase, it will be imperative to have a strong background and knowledge to create and cultivate this very needed role.

We are looking for a part-time candidate that can work 32 hours per week.

Your key responsibilities will include:

  • Create a value-lead culture
  • Ensure Fair Work Act compliance
  • Empower our team to lead and achieve the goals of the organisation through motivational training and development
  • Create and deliver training programs tailored to the needs of the business
  • Increase commitment through team engagement
  • Oversee and maintain our WH&S program
  • Drive the performance appraisal process
  • Drive performance management, including performance improvement plans process
  • Strategic recruitment & inductions
  • Support the physical and mental health & well-being of the team
  • Review of remunerations/bonus structures to ensure we reward thoughtfully
  • Provide recommendations on salary reviews as needed to stay competitive and attract talented team members
  • Lead conflict resolution and manage employee relations
  • Ensure the Policies and Procedures Manual is kept up to date and the team is aware of any changes
  • Keep our job descriptions up to date, add and change as required
  • Ensure employee files and contracts are complete and compliant


To be successful in this role you will have the following skills, knowledge and attributes:

  • Bachelor degree or above in HR (or equivalent)
  • Experience in creation and delivery of training programs
  • Experience with recruitment and remuneration recommendations
  • Highly developed interpersonal, verbal and written communication skills
  • A solid understanding of HR issues including the Fair Work Act and how to work with them effectively
  • Ability to drive cultural change by delivering key HR projects to positively influence the organisation and get buy-in from the team
  • Confidence in coaching and mentoring all levels within the business
  • Builds relationships easily and naturally
  • Working knowledge of Microsoft Office is required, helpful if you are familiar with Trello and Google Drive/Docs
  • Important to have a connection to our ethos (health, sustainability, not-for-profit, community, etc.)

Benefits and perks:

  • An amazing in-store discount
  • Investing in your professional development and growth
  • Attendance at our annual managers conference
  • One paid volunteer day per year at the charity of your choice
  • Bonus scheme related to your KPI's

Our Mullum location has a great garden and balcony to enjoy your breaks or walk around the biggest little town in Australia to find your next treasure.

This role has a lot of potential to touch our team in a deep way to help make a difference as our business grows and evolves with the changing times
Australian Permanent Residency or Citizenship is mandatory.

Santos Organics is an equal opportunities employer and we welcome and encourage people from all cultural, ethnic, gender, sexual orientation and ability backgrounds to apply for positions with our team.

Reporting: General Manager

Remuneration: Up to $63,000 (0.8 FTE) per annum depending on experience.

How to apply: Please apply via Seek HERE and send your resume along with a cover letter that outlines your suitability to the role and how your experience matches the skills and experience outlined above.

What happens next: Thanks for thinking of Santos Organics as your next workplace. We appreciate your interest, but unfortunately will only be able to get in touch with our shortlisted candidates. If we think you could be a good fit we will contact you to arrange an interview.

For general expressions of interest:
Please e-mail your CV and cover letter to peopleandculture@santosorganics.com.au