Background

Santos Organics is committed to building a progressive earth-focused local and Australian community. Since 1975 we have been committed to providing our community with natural, organic and ethical food and product choices that take into account the interconnected web of life in which we live. We employ an ethics team to ensure the products we sell and the practices we employ are world-class in their focus on fairness, awareness and sustainability.

Working for Santos Organics is joining an organisation truly committed to pioneering the way for how consumer spending can re-shape the food system, the natural environment and the social conditions of our communities.

Operating as a not-for-profit means our profits get injected into community or environmental organisations rather than going into pockets. We donate to organisations who share our vision for a cleaner, healthier and more connected future.

Our locations are vibrant community spaces each reflective of the local demographic. Each store has a well-maintained garden to honour the plant life and the pollinating insects that feed us and sustain human health. Our stores are where people come together to make their health and environment conscious purchases count and if you ask any customer about shopping with us they will tell you “it feels good” and it truly does.

Positions Vacant

Ecommerce Manager

There is an exciting opportunity for an Ecommerce manager to join our team in the Arts & Industrial Estate in Byron Bay (although travel between our stores may be required). We are looking for an experienced Ecommerce manager, preferably with experience in a small to medium sized business. Our ideal candidate is someone who enjoys a challenge, would like to make a difference and is passionate about our brand. This newly created role is full time 38 hours per week Monday-Friday.

About us the business:

Santos Organics has been operating for 45 years and is an innovative Environmental Not-for-Profit organisation that uses clean food and natural products to fund environmental and social health initiatives through ongoing grants and donations. We are passionate about empowering people and communities to live in a healthy and sustainable way.

Your key responsibilities will include:

  • Managing the migration of our online store from WordPress to Shopify
  • Develop and oversee delivery of the online trading strategy to drive conversion & revenue growth
  • Work closely with the inventory management team to drive sales
  • Optimise online merchandising, website functionality and user experience
  • Oversee & continually improve the website including Design & Aesthetics, Content, and Navigation, Branding / Marketing, Performance, checkout funnel and promotional campaigns
  • Analyse, report on and optimise the ecommerce strategy based on weekly and monthly KPI’s and sales targets
  • Ensure that all ecommerce activity is consistent with the brand sense of purpose
  • Manage the successful implementation of SEOSEM strategies

To be successful in this role you will have the following skills & knowledge:

  • Ecommerce experience for at least 3+ years with proven success, ideally in a relevant industry such as retail, health foods or groceries
  • Experience managing all aspects of an online store including copywriting of product descriptions, SEO & SEM as well as an understanding of web development/coding
  • Understanding of website metrics, user experience, data analysis and reporting tools including an in-depth understanding of Google Analytics
  • Bachelor’s degree with a specialisation in digital marketing or business is a bonus
 To be successful in this role you will have the following attributes: 
 
  • Demonstrated self-motivation and discipline to drive the success of the online store
  • Demonstrated ability to work autonomously and within a team
  • Work well under pressure in a fast-paced environment
  • Strong communication skills with the ability to articulate a clear vision and be able to work in partnership with your stakeholders to achieve mutually beneficial outcomes
  • Demonstrated ability in strategic planning and implementation of new programs and processes
  • Show initiative and be willing to think outside of the box and proactively provide solutions
  • A passion for our mission and a desire to help grow our business

Reporting: You will be reporting to our General Manager and work alongside our Marketing Manager and team

Why work for Santos Organics? 

When you work for Santos Organics you will be joining a team who are pioneering the way that consumer spending can re-shape the food system, environment and our communities. We run on 100% renewable energy and are a not-for-profit Environmental organisation. We also offer some pretty awesome staff benefits including an instore discount.

Please send your resume to peopleandculture@santosorganics.com.au along with a cover letter that outlines your suitability to the role and how your experience matches the skills and experience outlined above. 
 
What happens next..
Thanks for thinking of Santos Organic as your next workplace. We appreciate your interest but unfortunately will only be able to get in touch with our shortlisted candidates. If we think you could be a good fit we will contact you to arrange an interview. 

Data Entry Assistant – Thank you for your interest in the role, this position is now closed as it has been successfully filled (22.6.20)

The role of Data Entry Assistant is at our administration office located in Mullumbimby above our retail space in an iconic beautiful heritage building in the center of town. We are looking for hard working people that enjoy working in a fun environment, open to change and passionate about our brand. The role is permanent part-time 24-28 hours per week Wednesday-Friday.

Experience working between different system platforms, data entry and a good foundation in basic business or financial administration is desirable. The site you will be working at has a retail store and cafe that serve the community.

About the business:

Santos Organics has been operating for 45 years and is an innovative Environmental Not-for-Profit organisation who use clean food and natural products to fund environmental and social health initiatives through ongoing grants and donations. We are passionate about empowering people and communities to live in a healthy and sustainable way.

Your responsibilities will include:

  • Entering invoices for all purchases into Ideal POS and Dear
  • Updating prices in system
  • Setting up and communicating monthly specials to our stores
  • Creating new products in both systems
  • Supporting accounts payable as needed

To be successful in this role you will have:

  • Have experience in a similar industry is a bonus
  • Experience with data entry with good speed and accuracy
  • Attention to detail is a must
  • Good people and communication skills
  • Demonstrates ability to work autonomously and within a team
  • Works well under pressure in a fast-paced environment
  • Good computer literacy
  • Moderate level excel skills and experience with; PCs, IDeal POS (a bonus), Microsoft Office and Xero is helpful
  • Show initiative and be willing to think outside of the box and proactively provide solutions
  • A passion for our mission and a desire to help grow our business

Reporting: You will be reporting to our Financial Controller

When you work for Santos Organics you will be joining a team who are pioneering the way that consumer spending can re-shape the food system, environment and our communities. We run on 100% renewable energy and are a not-for-profit Environmental organisation.

Thank you for your interest in the role, this position is now closed as it has been successfully filled (22.6.20)

For general expressions of interest:

Please e-mail your CV and cover letter to peopleandculture@santosorganics.com.au.